Patient Portal is a secure, online health management tool that connects Cumberland Healthcare patients to portions of their electronic medical record, allowing you to view clinical information online. This information includes allergies, immunizations, past, and upcoming appointments, and certain test results from clinic visits after October 16, 2018.
Manage your health care 24/7
Patient Portal is a secure, online health management tool that allows Cumberland Healthcare patients to manage their health care 24/7. This information includes:
- Request and view appointments
- Schedule an appointment with your provider online for acute and chronic issues. (Please call Cumberland Healthcare to schedule annual physicals).
- Pay or view your bills
- Send messages to your health care team
- Speed up your registration process with Self Check-In*
- *Self Check-In allows you to complete your health forms and registration, you must still register at the desk upon arrival.
Frequently Asked Questions
Can I register for this service online?
The patient portal is available for patients and their family members interested in this service. If you’re a current Cumberland Healthcare patient use this link (click here) to sign-up for the portal now or, call 715-822-7500 to talk to your health care team at your next appointment to get assistance on setting up your online patient portal account.
What happens if I register and do not receive an email?
The likely reason for this is that your email was not entered correctly. Please call Cumberland Healthcare at 715-822-7500 to verify your email address. If the address is incorrect, the staff will update it and resend the email to you.
What if there is information missing within the patient portal’s “Summary of Care” section?
Any appointments after October 16, 2018, should have current health care information. If you feel that some information is missing on the patient portal, please contact Medical Records at 715-822-7500.
Why isn’t the patient portal showing my most recent visit?
In most cases, your records are updated immediately. However, in some situations a three business day turnaround is necessary. Please allow three business days after your visit for all the information to be uploaded. If you feel the information should be displayed, contact Medical Records at 715-822-7200.
Patient Portal Login (Appointments prior to October 16, 2018)
If you had an appointment prior to October 16, 2018, contact Health Information at 715-822-7200 to obtain prior medical records. To access current health care information, please click here, for more details on our Patient Portal.