Through the pandemic there has been a lot of recommendations and debates. All of the recommendations and changing information can be confusing. With summer here, and summer activities happening all around us, it makes us sometimes feel like the pandemic is over, it is not. We must remember the recommendations and understanding the why behind the recommendations to help achieve better results.
We mask all staff, visitors, and patients coming into our building for your safety and ours. Masking is not the only recommendation and not the only recommendation we follow. None of the recommendations alone will provide 100% protection.
Disease transmission occurs several different ways. COVID-19 is not unique in how it transmits to others. Let’s take a minute to understand each recommendation:
Wash your hands: This recommendation comes from indirect contact with germs in your environment. A germ from others’ hands or droplets from sneezing or coughing lands on the environment. When you touch an item in the environment there are germs on your hands. Our defense against transmission is washing the germs off your hands or killing the germs with alcohol-based hand sanitizers. Gloves do not provide further protection and lead to further transmission as hands are not washed and germs are transferred from multiple surfaces to your gloves over and over. Gloves are NOT a substitute for hand washing or hand sanitizing.
Don’t touch your face: Unless you have washed your hands. If you are unable to wash your hands, don’t bring the germs to your eyes, nose, or mouth (don’t touch your face). This is how the germs get into your body.
Maintain 6 feet of distance: This recommendation is a defense of direct transmission of germs. Generally, if you are greater than 6 feet from someone, and they cough or sneeze, their expelled germs won’t land directly onto your eyes, nose, or mouth. This is where the masking falls into place when unable to maintain 6 feet from other people. If your mask is covering your nose and mouth, as the mask should be worn, these droplets cannot reach two of the three areas you could get germs into your body. But, these droplets do land on the mask. When you touch your mask and touch other items or your nose and mouth, the germs are still present and can transmit to you or others without washing your hands.
Cover your mouth and nose when coughing or sneezing: Besides being polite to those around you, this limits the distance a cough or a sneeze can travel towards others in your area.
Stay home when you are ill: This recommendation relates to you being contagious to those around you. This is a time you know your cough and sneeze could make other people sick around you. Wearing a cloth mask may reduce the expelled germs distance of travel, but does not stop travel and thus transmission. The exception to stay home while ill is seeking health care, and when you are in a health care facility you will be required to wear a surgical mask.
We know staying home, especially when it is so nice, is difficult. Everyone wants to be at the lake with family and friends. Again, areas opening up and activities happening all around us make us feel like the pandemic is over, it is not. At the time of this publication current United States numbers were nearly 2.5 million individuals infected, half of those have recovered, and just under 125,000 deaths. Do your part in decreasing the spread and continuing to protect our most vulnerable populations. Wash your hands (don’t wear gloves), cover your cough/sneeze, maintain 6 feet and provide others their 6 feet, don’t touch your face with unclean hands or with gloves, and stay home if you are ill. Practice social distancing, if you cannot, wear a mask, and find ways to enjoy the summer in smaller groups, outdoors.
Cumberland Healthcare Re-Opens Elective Surgery
CUMBERLAND, WI- Cumberland Healthcare is once again providing elective surgical cases to be done in the community. For a while, we had to hold off on electives cases such as; colonoscopies, most orthopedic procedures, and many other cases. In the early stages of this pandemic, there was much unknown about this virus, and there is still much to learn, but now we know more.
We follow the guidance from the CDC, CMS, American Hospital Association, American College of Surgeons, and the American Society of Anesthesiologists as well as other local healthcare agencies. With all of this information and insight, we feel Cumberland is in a safe place to resume elective surgical cases as well as other modalities of care like pulmonary rehab and sleep studies.
We will continue to provide two separate entrances to the Cumberland Clinic based on symptoms. We have a Red Clinic entrance for those presenting with respiratory symptoms and a Green Clinic entrance for those who have no respiratory symptoms. We will continue our vigilance of practicing infection control practices including handwashing, disinfecting, and social distancing. We will continue to monitor everyone who enters our building by asking for symptoms and taking temperatures, and masks are available. These strategies, along with many others, will remain in place at this time to ensure staff and patient safety when coming to Cumberland Healthcare.
We have the capability to increase our testing for COVID-19. We will be testing all surgical patients to ensure safety before surgery. Our surgeons and staff are comfortable getting back to work and taking care of the needs of our community.
These initiatives are put in place to make sure Cumberland Healthcare provides a safe environment for you and your family, whether it is urgent, emergent or elective. We feel confident we are doing everything possible to provide all of the healthcare services you have come accustom to receiving at Cumberland Healthcare.
We thank all of you for your continued support and for doing your part in keeping the transmission rate low in our community.
Cumberland Healthcare’s Response to COVID-19 Virus
CUMBERLAND, WI- COVID-19 has been devastating for our country and our community. Cumberland Healthcare has always taken pride in making sure to meet the healthcare needs of our community. While many people have put off needed healthcare over the past month, we want to encourage the public that Cumberland Healthcare is a safe environment. We have taken many precautions including extra cleaning and disinfecting, screening patients, and employees at the door for fever and respiratory symptoms. We are utilizing telemedicine so patients have another option to see their provider and we cut back on elective procedures.
Your health is important to us. If you have medical issues, please do not put your health at risk. A new trend is occurring right now where people are putting off health visits which could potentially be more harmful to your health and wellness in the future.
The community has been very supportive as we prioritized COVID-19 readiness, but we also need to make sure that other issues are addressed in a timely fashion. If you would like to make an appointment with one of our providers in Turtle Lake or Cumberland, please call 715-822-7500.
We thank all of you for your continued support during this time. We care about our community and want to make sure that you can feel safe if you need to see your provider.
Fabric Surgical Mask Donations
Health care organizations across the country are in need of additional masks to help meet ongoing health care needs and to help conserve existing personal protective equipment (PPE) for providers engaged in the COVID-19 response. Due to an outpouring of community support and desire to donate needed protective equipment, Cumberland Healthcare is asking for the following donations:
- factory-made N95 masks
- factory-made earloop masks
- hand-sewn earloop masks
- Sewn masks will be distributed to patients to help provide a protective barrier, or worn over a medical-grade N95 mask by providers, so that factory-made masks may be conserved for our health care providers.
Please click on the links before for Instructions to sew masks.
- Fabric must be clean, new 100% cotton that is tightly woven such as twill, canvas, duck cloth, or denim.
- Masks with elastic ear loops are preferred, however, due to an elastic shortage, hand-sewn masks with ties will also be accepted.
- All sizes will be accepted. We currently have the greatest shortage in pediatric/child sizes.
Masks can be safely donated each Monday through Friday. Please contact Katie Jensen, LAT, PTA at email@example.com or at (715) 822-7300 to arrange your donation location and time.
We keep hearing about “flattening the curve” and how “Safer at Home” will help. What flattening the curve means is slowing the spread of COVID-19 to reduce not only illness and deaths but to keep our health care functioning at optimal levels to know you can have the health care you need, when you need it. What does “Safer at Home” mean to you and for you?
Stay home whenever possible, if you must be out:
Practice excellent hand washing or hand sanitizer techniques. Maintain 6 feet between you and others. Practice good respiratory hygiene (coughing into your elbow).
Be outside – six feet from others, this can include walking, riding your bike and being in nature for exercise. Wisconsin parks are open, but the equipment in the parks and schools are not. Walk your pet(s). Kids/athletes, grab your soccer, basketball, tennis, and footballs. Keep up your training routines.
Avoid traveling from your community, even to your cabin or other vacation home or to visit family or friends. This includes “quarantining” for the weekend with others, sleepovers, and even small groups with neighbors or friends such as a card game. Have gatherings in other ways such as video chat to continue to have those special moments with your loved ones.
You may have health care appointments or other needs. One person to pick up prescriptions. Attend appointments alone or by telehealth if your provider allows.
Designate one household member to obtain needed household items & only one member of the family should go into the store at a time. Shop local or utilize grocery pickup options. Avoid going to another community for
Cumberland Healthcare would like to thank our patients and the community for their support during this difficult and uncertain time. We continue to monitor the COVID-19 situation within the country and the state as well as changing recommendations. Cumberland Healthcare would like to remind everyone social distancing is a must to slow and stop the spread of COVID-19. We have taken measures within our facility to protect at-risk patients and employees to still provide needed services.
The Clinic is providing different waiting areas, rooms, and staff for the care of patients with non-infectious symptoms. To ensure we can provide this safety, we will call the night before your appointment to ensure you are not experiencing symptoms before your arrival. You will also be screened at the door for symptoms.
Patients who take blood thinners are typically high risk of complications related to COVID-19. We are now providing curbside INR checks for our Coumadin patients to eliminate the need for the patient to enter the building. Weather permitting, your results and consultation will be done at this time. If weather does not permit this, such as rain, we will provide further results and consultation by phone.
We understand media sources have reported on the lack of testing throughout Wisconsin, as well as the Nation. We can test through the State Lab of Hygiene, but we cannot test every person as this overloads these critical lab sites. The State of Wisconsin has provided testing guidelines and we must follow these guidelines for testing. The State Lab will allow the testing of patients who have been admitted to a healthcare facility, health care staff, and first responders, essential staff or residents of long-term care facilities, or other congregate settings (prisons or jails), with unexplained (influenza) respiratory symptoms AND a fever. We are currently not allowed to test anyone who qualifies for outpatient or home treatment of respiratory symptoms without a fever. We hope to have the ability to provide expanded testing in the near future.
As we comply with Governor Evers order for SAFER AT HOME and social distancing actions, we now offer the opportunity for patients to schedule a virtual or Telehealth visit by simply calling to make an appointment as you would previously. The appointment line is 715-822-7500, and request to see a provider virtually, and we will set up an appointment. You can use your smartphone, tablet, laptop or computer with a camera to see your provider.
We are continuing to offer a triage line for respiratory symptoms to help determine your personal needs regarding evaluation or home isolation. If we experience a higher than normal call volume, you will be placed on hold for no more than 5 minutes and then transferred to a voicemail messaging system. Calls will be returned the same day if placed between 8:00 am and 4:00 pm. Cumberland Healthcare patients can access the triage line by calling 715-822-7500. After 4:00 pm, your call will be directed to the emergency department. The triage line will guide and educate callers to the level of care they need based on mild, moderate, and severe symptoms including consideration of your medical history.
Remember to protect yourself and your family to practice social distancing, hand washing, cover your cough and sneezes, and stay safer at home.
April 1, 2020
COVID-19 (3) Coronavirus
Effective Monday, March 23rd, to ensure patient and staff safety, we will lock down Cumberland Healthcare to only one entrance, the main entrance of all properties. If you are a rehabilitation patient, you will be able to enter through that door.
Patients & Visitors: All visitors, staff, and patients will have their temperature checked upon entry to the hospital/clinic. If you are a visitor, and have an elevated temperature greater than 100.0, you will be asked to leave the building. If you are a patient to be seen and your temperature is greater than 100.0, you will be masked and referred to the clinic triage nurse regardless of the service you are coming in for. The nurse will further screen before allowing the person to proceed to their appointment. This will be done in Turtle Lake and outpatient rehab also.
Triage Phone Screenings: On Monday, March 23rd, in light of social distancing, we will have a phone triage line to call if you are having respiratory symptoms for questions regarding COVID-19. The phone triage line is open Monday through Friday from 8:00 am to 4:00 pm. If we experience a higher than normal call volume, you will be placed on hold for no more than 5 minutes and then transferred to a voicemail messaging system. Calls will be returned the same day if between 8:00 am and 4:00 pm. Cumberland Healthcare patients can access the triage phone line by calling 715-822-7500. After 4 pm, your call will be directed to the emergency department. The triage line will guide and educate callers to the level of care they need based on mild, moderate and severe symptoms, including consideration of their own past medical history whenever possible.
Elective Surgeries: Effective Monday, March 23, Cumberland Healthcare will no longer be doing elective surgeries to preserve our supply of personal protective equipment (PPE). We will continue to provide urgent and emergent surgeries.
Cumberland Healthcare is dedicated to keeping our community safe and informed. We will post updated information every week through the Cumberland Healthcare Facebook page and our website. Thank you for your understanding.
March 25, 2020
Cumberland Healthcare’s Visitation & Testing Response to COVID-19 Virus
To prevent the spread of COVID-19, manage Cumberland Healthcare resources, and protect staff and patients, Cumberland Healthcare is implementing a visitor restriction effective Wednesday, March 18th.
Patients receiving care in our Emergency Department, Surgery Center or Medical-Surgical unit will be allowed one consistent and designated visitor in the building during their stay.
Patients being seen in the Clinic, Physical Therapy, Sleep Center, Lab, Imaging, Wound, Infusion, Cardiac and Pulmonary Rehab will be allowed one companion to their appointment.
Any visitor or companion must be in good health and may be asked to comply with screening and temperature monitoring. Visitors or companions may be turned away if they are determined to be unwell. No visitors or companions under the age of 16 will be allowed. Visitors and companions will have limited access and movement through the facility. These individuals will be asked to sign in at the front desk and will be given a name tag to wear while in the building.
The cafeteria will be closed to the public to protect those residents of Cumberland Care and Rehab. We will continue to provide meals for patients and staff.
Entrances will be limited to the Emergency Department, the Main Hospital entrance, and the Rehabilitation Services entrance.
We encourage patients to utilize online bill pay options available on our website or pay by phone at 715-822-7500 and call ahead if medical records are urgently needed at 715-822-7150.
These restrictions will remain in place until further notice and will be continually reevaluated. The most current information will be available on Facebook and www.cumberlandhealthcare.com.
If you have questions about COVID-19, you can dial 211 and access the state of Wisconsin COVID-19 information line.
Cumberland Healthcare can provide COVID-19 testing based on CDC recommendations. Priority for testing of COVID-19 will include; persons in need of hospitalization, other chronic health concerns (lung disease, heart disease, older adults >60 years, immune suppression, diabetes, etc.) with a fever and respiratory symptoms, and healthcare workers. Individuals who think they have been exposed and have no symptoms or mild symptoms are encouraged to stay home, drink plenty of fluids, rest, and take over the counter medications as needed for symptom management. This illness is a virus, and antibiotics will not make you better faster. Further, we recommend the following:
- Avoid large gatherings.
- Stay home when you are ill.
- Washing or using hand sanitizer on your hands regularly.
- Avoid touching your face, eyes, nose, and mouth without prior hand washing.
- Avoiding long-distance travel or travel to areas of a known spread.
Cumberland Healthcare is dedicated to keeping our community safe and informed. We will post updated information every week through the Cumberland Healthcare Facebook page and our website.
Thank you for your understanding.
March 16, 2020
Cumberland Healthcare Keeping an Eye on Coronavirus (COVID-19)
Jamie McCready, Infection Prevention RN, and Cumberland Healthcare Medical Staff announce its coronavirus preparedness.
Cumberland Healthcare has been keeping an eye on the world concern for coronavirus (COVID-19) over the last several weeks. Internally we have made preparations in the event COVID-19 comes to our community. These preparations have led us to make some changes in appointment making and triaging. The changes we have made align with the Centers for Disease Control (CDC) and Public Health recommendations to stop or minimize the spread of COVID-19. You will see some of these changes such as making appointments and when you arrive. You will be asked about your personal travel history particularly to areas COVID-19 is active and asked to mask if you have a cough, fever, or shortness of breath. If you have a concern and you were exposed to COVID-19 due to travel or prolonged personal contact with an infected person please let us know while making an appointment or call before coming to the emergency department. The risk to our area, as well as the US as a whole, is low. You will hear about many planning efforts from the CDC, World Health Organization, and Public Health. All efforts are to keep you safe and healthy. We understand there is a lot of concern with all of the news reports circulating. Most people who become infected with COVID-19 have a mild illness similar to a cold and recover without needing further care. Recommendations from CDC and Public Health include continuing to wash your hands or use hand sanitizer and stay home while you are ill unless further health care is needed. These are the same recommendations issued each year during the cold and flu season. Cumberland Healthcare will continue to keep a keen eye on our risk and adjust plans as needed and as further recommendations become known. We want to ensure you are receiving trusted information when seeking guidance for COVID-19, so please see the CDC website at https://www.cdc.gov/coronavirus/2019-ncov/index.html.
If you have further questions about our actions at Cumberland Healthcare please contact Jamie McCready, RN, BSN, Infection Prevention and Control Manager at 715-822-7182 or email firstname.lastname@example.org.
Cumberland Healthcare is an independent, not-for-profit, critical access healthcare facility, in your community, providing a full-spectrum of services to all ages, every step of the way.